1. About Maurea

The Site is operated by:

BC&GF BLACKSTONE ADVISORY LLC
A limited liability company registered in the State of Delaware, United States

Business Address: 900 Foulk Rd., Ste 201, Wilmington, New Castle County, Delaware 19803
Website: themaurea.com
Email: contact@themaurea.com

Our primary market is the United States, and we deliver to customers throughout the United States.

In certain cases, international delivery to Canada or the United Kingdom may be arranged individually upon request.

2. Personal Information We Collect

The information we collect depends on how you interact with our Site and services.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order information
• Products purchased or considered
• Account information, if customer accounts are available
• Communications you send to us
• Return, refund, warranty, or support information
• Photographs or documents you provide in connection with a product issue, return, or warranty claim
• Newsletter and marketing preferences

When you place an order, we also collect information necessary to process, fulfill, deliver, and support your purchase.

Payment and Transaction Information

Payments may be completed:

• By credit or debit card through Stripe on our Site; or
• Through a secure Stripe payment link provided to you separately.

Payment card information is processed by Stripe and its financial partners.

Maurea generally does not receive or store your complete credit or debit card number. We may receive limited information related to your transaction, such as:

• Payment status
• Transaction amount
• Payment method type
• Transaction or payment identifier
• Date of payment
• Billing information
• Fraud or authentication status
• Refund or dispute information

Please do not send complete credit card numbers, security codes, or other sensitive payment credentials to us by email or through customer support messages.

Information Collected Automatically

When you use our Site, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location based on IP address
• Pages viewed
• Products viewed
• Referring website or source
• Date and time of visits
• Interaction with the Site
• Shopping cart activity
• Cookie and similar technology identifiers
• We may use cookies and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, maintain shopping cart functionality, improve performance, and, where applicable, measure marketing effectiveness.

3. How We Use Personal Information

We may use personal information to:

• Process and manage orders
• Accept and verify payments
• Send order confirmations and transaction communications
• Arrange delivery
• Provide shipment tracking
• Communicate with you regarding your order
• Process returns, refunds, exchanges, or cancellations
• Handle warranty claims
• Respond to customer service inquiries
• Detect and prevent fraud, misuse, and unauthorized transactions
• Maintain the security and functionality of our Site
• Improve our products, services, and customer experience
• Understand how customers interact with our Site
• Maintain business and transaction records
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our Terms & Conditions and other policies
• Send marketing communications where permitted by law
• Personalize or measure marketing where permitted by law

We do not collect more personal information than we reasonably need for the purposes described in this Policy.

4. Payments and Stripe

We use Stripe to facilitate payment processing.

When you pay by card directly on our Site, payment information is submitted through Stripe’s payment infrastructure.

If you choose or are provided with a Stripe payment link, you will be directed to a secure Stripe-hosted payment page to complete the transaction.

Stripe may collect and process information including:

• Your name

• Email address

• Billing and shipping address

• Payment card information

• Transaction amount

• Currency

• Device and browser information

• IP address

• Fraud prevention and authentication information

• Transaction history and status

Stripe processes personal information in accordance with its own privacy policies and applicable agreements.

We may receive transaction information from Stripe that allows us to confirm payment, fulfill your order, issue refunds, respond to disputes, and maintain transaction records.

We will never ask you to provide your complete payment card information by email.

5. Shipping and Delivery

We use shipping and logistics providers to fulfill customer orders.

Our standard shipping carrier may include USPS. Depending on the order, delivery location, customer request, or other circumstances, we may also arrange shipping through UPS, FedEx, or another appropriate delivery provider.

To deliver an order, we may provide a shipping carrier with information such as:

• Customer name

• Delivery address

• Telephone number

• Email address

• Order or shipment reference number

• Package information

• Delivery instructions where applicable

Shipping providers use this information to transport packages, provide tracking, communicate delivery updates, verify delivery, and resolve shipping issues.

We do not authorize shipping providers to use customer information for unrelated marketing purposes on our behalf.

6. International Orders

Our primary delivery area is the United States.

In certain circumstances, we may agree to arrange delivery to Canada or the United Kingdom on an individual basis upon customer request.

If we accept an international order, personal information may be transferred to and processed in the United States and shared with payment providers, shipping companies, customs authorities, logistics providers, or other parties reasonably necessary to complete the transaction and delivery.

Where applicable, customers outside the United States may have privacy rights under the laws of their country or jurisdiction.

7. Cookies and Similar Technologies

Our Site may use cookies, pixels, local storage, and similar technologies.

These technologies may be used for purposes including:

Essential Cookies

Required for core Site functionality, including:

• Shopping cart functionality

• Checkout

• Account access

• Website security

• Payment functionality

• Remembering privacy preferences

Analytics Cookies

May help us understand:

• How visitors use our Site

• Which pages and products are most frequently viewed

• How customers navigate the Site

• Site performance and errors

Marketing and Advertising Cookies

Where used and permitted, these technologies may help us measure advertising, understand campaign performance, or deliver more relevant advertising.

Where required by applicable law, we will provide choices regarding non-essential cookies and similar technologies.

Please refer to our Cookie Policy for additional information about the cookies and technologies used on the Site.

8. Email Marketing

If you subscribe to our newsletter, we may use your email address to send:

• New product announcements

• Promotions

• Seasonal offers

• Brand news

• Design inspiration

• Other marketing communications

Subscription to marketing communications is optional.

You may unsubscribe at any time by using the Unsubscribe link included in our marketing emails or by contacting us at:

contact@themaurea.com

Unsubscribing from marketing messages will not prevent us from sending transactional or service-related emails, such as order confirmations, delivery updates, refund notices, or important information about an existing order.

9. When We Share Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services.

These may include:

Payment Providers

Such as Stripe and participating banks, payment networks, authentication providers, and fraud prevention services.

Shipping and Logistics Providers

Such as USPS, UPS, FedEx, and other carriers or fulfillment providers used to deliver orders.

Website and Technology Providers

Companies that provide services such as:

• Website hosting

• Ecommerce infrastructure

• Database storage

• Website security

• Email delivery

• Customer service tools

• Analytics

• Technical support

Marketing Providers

Where applicable, we may use service providers to manage newsletters, measure campaigns, or provide advertising services.

Professional Advisors

We may share information where necessary with accountants, attorneys, insurers, financial advisors, or other professional service providers.

Government and Legal Authorities

We may disclose information where required to:

• Comply with applicable law

• Respond to lawful requests

• Protect our legal rights

• Investigate fraud or illegal activity

• Protect customers, Maurea, or others from harm

Business Transactions

If Maurea is involved in a merger, acquisition, financing, restructuring, asset sale, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

10. Sale and Sharing of Personal Information

We do not sell personal information for monetary consideration.

Certain U.S. state privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary sale of information.

If we use advertising or analytics technologies that are legally considered a sale, sharing, or use for targeted advertising under applicable law, eligible consumers will be provided with any required ability to opt out.

Where legally required, we will also recognize applicable browser-based privacy preference signals, such as Global Privacy Control.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Complete and support orders

• Maintain transaction records

• Process refunds and chargebacks

• Administer warranty obligations

• Resolve disputes

• Prevent fraud

• Maintain security

• Satisfy accounting and tax requirements

• Comply with legal obligations

• Establish, exercise, or defend legal claims

Different types of information may be retained for different periods.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

We also use third-party providers, including Stripe, to handle certain sensitive transactions through systems designed for secure payment processing.

However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure.

You are responsible for keeping any account password or other account credentials confidential.

13. Your Privacy Rights

Depending on where you reside and which privacy laws apply to Maurea and your information, you may have certain rights regarding your personal information.

These rights may include the right to:

• Confirm whether we process your personal information

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Obtain a copy of certain personal information in a portable format

• Opt out of certain sales of personal information

• Opt out of certain sharing or targeted advertising

• Limit certain uses of sensitive personal information, where applicable

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding a privacy request

• Exercise privacy rights without unlawful discrimination

These rights are subject to exceptions and limitations under applicable law.

How to Submit a Privacy Request

To exercise an applicable privacy right, contact us at:

contact@themaurea.com

Please include enough information for us to understand your request.

We may need to verify your identity before completing certain requests. Verification helps prevent unauthorized access to or deletion of personal information.

We will respond within the timeframe required by applicable law.

If we are unable to fulfill your request, we will explain the reason where required.

14. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), to the extent the CCPA applies to Maurea.

These rights may include:

• The right to know the categories and specific pieces of personal information collected

• The right to know the sources from which personal information was collected

• The right to know the purposes for collecting, using, selling, or sharing personal information

• The right to know the categories of third parties to whom information is disclosed

• The right to request deletion

• The right to correct inaccurate personal information

• The right to opt out of the sale or sharing of personal information

• The right to limit certain uses of sensitive personal information, where applicable

• The right to non-discrimination for exercising privacy rights

We do not sell personal information for monetary consideration.

If our use of cookies, advertising technologies, or other services constitutes “sharing” or “sale” under California law, we will provide the legally required methods for eligible California consumers to exercise their opt-out rights.

California residents may also use an authorized agent to submit certain requests where permitted by law. We may request information reasonably necessary to verify the agent’s authority and the consumer’s identity.

15. Privacy Rights in Other U.S. States

Residents of Delaware and other states with comprehensive consumer privacy laws may have rights similar to those described above where those laws apply to Maurea.

Depending on applicable law, these may include access, correction, deletion, portability, and the ability to opt out of certain sales, targeted advertising, sharing, or profiling.

Some state laws also provide consumers with a right to appeal a decision regarding a privacy request.

If an appeal right applies to you, you may submit an appeal by emailing:

contact@themaurea.com

Please write “Privacy Request Appeal” in the subject line and provide sufficient information for us to identify the request you are appealing.

16. Sensitive Personal Information

We do not intentionally request sensitive personal information unless it is reasonably necessary for a specific transaction, legal obligation, fraud prevention measure, or customer request.

Please do not send us unnecessary sensitive information through email, contact forms, reviews, or other communications.

In particular, never send your full credit card number or card security code to us by email.

17. Children’s Privacy

Our Site and products are intended for a general adult audience and are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us at:

contact@themaurea.com

We will review the request and take appropriate action in accordance with applicable law.

18. Third-Party Websites and Services

Our Site may contain links to websites, platforms, or services operated by third parties.

For example, customers may interact with third-party payment or delivery services in connection with an order.

We do not control the privacy practices of independent third parties.

We encourage you to review the privacy policies of any third-party service you use.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business practices

• Our services

• Technology

• Legal requirements

• Privacy regulations

When we make changes, we will update the Last Updated date at the top of this page.

Where required by law, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact:

BC&GF BLACKSTONE ADVISORY LLC

Business Address: 900 Foulk Rd., Ste 201, Wilmington, New Castle County, Delaware 19803

Email: contact@themaurea.com

Website: themaurea.com

BC&GF BLACKSTONE ADVISORY LLC is registered in the State of Delaware, United States.